Save your time with a FAQ page

by: 
David Airey
posted: 
Sunday, November 9, 2008 - 8:02am

question mark
Image copyright: Oberazzi

The addition of a FAQ page to your website will not only save your time, but also that of your potential clients. When you’ve been offering the same product or service for a while, you’ll become accustomed to the standard questions clients ask. Why keep typing the same responses into email after email?

Before choosing a logo designer, I recommend you ask questions. The decision shouldn’t be taken lightly, and to save you time, here I address some of the most frequently asked questions I receive.

I have added a new page to the top navigation menu of my website. It lists a number of frequently asked questions, and shows my answers beneath each. Read the full list of Q&A here: FAQs about hiring me.

Now, when I’m approached by a potential client, I can simply direct them to my FAQ page, hopefully answering their questions before even asked.

Do you have a similar page on your website? Can you recommend additional questions I should answer? If so, please do let me know.

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FAQ is god sent!

I can tell you from my experience that appropriate FAQ is next best thing besides project questionnaire! And you did a damn good job on yours too! Now i have to find some time to update mine :) There were times when i was spending better half of my working hours replying to same questions from potential clients - how i don't miss that :) Good FAQ is a god sent - it helps me concentrate more on creative side of this beautiful profession.

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